Returns & Exchanges

At FINE & WILD, we take pride in the exceptional quality of our gourmet products, but if you are not entirely satisfied with your purchase, we are here to help. Due to the perishable nature of our fine foods, please notify us within 24 hours of delivery regarding any issues.

1

Contact Our Team

Email our customer concierge within 24 hours of receiving your order, providing your order number and clear photographs of any damaged or incorrect items.

2

Approval & Instructions

Our specialists will review your request and, if eligible, provide a return authorization code and specific instructions for returning non-perishable goods.

3

Secure Packaging

Ensure the items are in their original, unopened packaging and safely secured in a shipping box to prevent damage during transit back to our warehouse.

4

Refund Processing

Once your return is inspected and approved, we will process a refund to your original payment method or issue a store credit within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing